How better performance reviews in outbound call centers make a huge difference?

call center outbound

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22 total views, no views today Every individual working in a professional setup has experienced their fair share of goosebumps when their organization begins to review their yearly performance. That time of the year might not be too pleasant for the managers, whereas for the employees, they often enter into a confused phase. Everything is monitored from attendance, log-in and log-out time to knowledge and skill set improvement. It is after completely monitoring all the aspects does a manager come to a conclusion about the percentage of hike to they should…

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